Take the high road. Respond to the topic — not the person. Refrain from demonizing others for their opinions. Assume those you disagree with are, like you, genuinely interested in improving the community.
Be respectful. Bullying, public humiliation, insults, name-calling, harassment, and threats directed at another person — or that person's race, gender, religion, ethnicity, etc. — have no place in civil discussions. Find ways to respectfully disagree without questioning someone's character or motives.
Be truthful. Base your opinions/arguments on facts. Value honesty. Make only accurate statements when making your point and avoid exaggeration and stereotypes. When appropriate, cite your sources of information that others may question.
Don't misrepresent. Always identify your opinions as opinions (not stating opinions as facts). Never misrepresent the views of others or falsely claim your opinions represent someone else. If quoting the words of others, identify and credit the source.
Listen & learn. It's both polite and respectful to listen to those we disagree with (as well as those we support) and be genuine in our attempts to understand their point of view. Expand your mind by thoughtfully seeking out views that don't agree with your own.
Look for common ground. When disagreeing with others, look for even small areas of agreement — which can be the gateway to working together for the greater good.
Respect privacy. Keep private things private — whether it involves your own information or those with whom you disagree. Revealing private information about someone else is rude, unethical, potentially harmful and, in many cases, illegal.
Set a good example. Practice civil behavior online as well as in public and in your interaction with others. Encourage others to practice these civil behaviors. And it's OK to challenge disrespectful behavior — but be courteous, respectful and helpful in your approach.
Now that you've read the checklist, take the Civility Pledge.